Streets, trash, dumping, or a city service
KCMO 311 / myKCMO
Start with the city’s service-request system. Keep the request number so you can check the status or ask why it was closed. Confirm who maintains the location.
Who fixes what in Kansas City?
Find the office that can act. Then keep a record of the question, the source, and your next step.
For Kansas City, Missouri. Source pages checked October 18, 2026. Confirm location, jurisdiction, and current instructions with the office.
Health or safety in a rental home
KCMO Healthy Homes
The Health Department’s rental inspection program receives complaints about health and safety conditions. Check its tenant instructions and current process. For rights or eviction questions, use the city’s tenant resources or a qualified advocate.
Water or sewer service
KC Water
Use KC Water’s service channels for a main break, low pressure, sewer odor, or a service question. Keep account details with the provider. For electricity or gas, use the provider shown on your bill.
Building permits or zoning
KCMO City Planning & Development
The department issues construction permits and supports planning and zoning review. Use its current CompassKC and project-information links. A permit record alone does not tell you whether work is underway.
A Jackson County property valuation
Jackson County Assessment
The Assessment Department values property. Check its current review and appeal instructions. Tax payment questions belong to Collection. Kansas City spans several counties; first confirm which county holds your property record.
A shared neighborhood project
Neighbors and local organizations
Start with a conversation about the need, who wants to participate, permission to use the space, and who will do the next step. Check the directory for an association or organization nearby.
Already reported it?
Find the case number and ask the responsible office for the current status, the next action, and when to check back. Record the response alongside the date. If a route is unclear, 311 can help identify the city service.
Prepare the follow-upFor immediate danger, use the appropriate emergency service. The site helps you prepare; official offices and qualified advisers handle individual cases.